{"id":1221,"date":"2025-10-29T18:00:12","date_gmt":"2025-10-29T09:00:12","guid":{"rendered":"https:\/\/www.hodogaya.co.jp\/english\/?page_id=1221"},"modified":"2025-10-30T11:02:28","modified_gmt":"2025-10-30T02:02:28","slug":"quality_assurance","status":"publish","type":"page","link":"https:\/\/www.hodogaya.co.jp\/english\/csr\/eco\/quality_assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"
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Basic approach<\/h5>\n

Based on its quality policy, the Hodogaya Chemical Group is committed to delivering \u201ccustomer-oriented quality.\u201d Through continuous improvement and efforts to enhance customer satisfaction, we strive to strengthen reliability and brand value, thereby increasing corporate value.<\/p>\n

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Initiatives for quality assurance<\/h5>\n
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In accordance with the \u201cRC Basic Philosophy\u201d and the \u201cRC Basic Policy,\u201d the Hodogaya Chemical Group continues to practice quality assurance activities.
We will further promote companywide quality assurance activities and focus on preventing complaints and defective products.
To ensure that all employees involved in our products and services maintain a high awareness of quality, we foster an environment where both experienced and younger staff can learn from daily operations and drive improvement.
This is achieved through sharing quality-related incidents that occurred at other sites, implementing near-miss\/close call activities pertaining to quality, and exchanging information in the Quality Management Committee and QM representative meetings.
At the same time, challenges remain in our efforts to eliminate customer complaints. By returning to the fundamentals, reinforcing feedback loops with each workplace, and providing education to raise quality awareness, we aim to identify quality issues at an early stage and establish effective countermeasures. Guided by our commitment to \u201ccustomeroriented quality,\u201d we will continue to provide high-performance, high-value-added products and services that earn our customers\u2019 trust and satisfaction.<\/p>\n<\/div>\n

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\u25cfFour quality assurance activity system<\/div>\n
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  1. (1) Quality assurance activity system from the planning stage to stable production of products<\/li>\n
  2. (2) Quality assurance activity system for the steady production operation of products<\/li>\n
  3. (3) Quality assurance activity system for commercial goods and OEM products<\/li>\n
  4. (4) Activity system to review the quality assurance activities<\/li>\n<\/ol>\n<\/div>\n

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    Quality Day<\/h5>\n

    November has traditionally been Quality Improvement Month at Hodogaya Chemical, and the Company has designated, in principle, the third Friday of November as Quality Day since 2020 so as to further improve quality management.
    This was prompted by the organizational restructuring in October 2018, where the Quality Assurance Department was separated from the Environment and Safety & Quality Assurance Department to establish a new department responsible for quality assurance activities, based on the Hodogaya Chemical Group\u2019s belief that \u201cquality is the source of trust\u201d and to improve quality management functions and clarify their roles and responsibilities.
    On Quality Day, all officers and personnel of the Hodogaya Chemical Group gather, with representatives from each site reciting the Quality Pledge. This event provides an opportunity to share our commitment to maintaining and enhancing quality, as well as to reinforce the importance of compliance. It also serves to raise each employee\u2019s awareness of preventing the occurrence of quality complaints, thereby contributing to greater customer trust and satisfaction.<\/p>\n


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    Quality Management System (ISO 9001)<\/h5>\n
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    Corporate quality management in business activities is now recognized as a standard in accordance with international standards.
    The Hodogaya Chemical Group in Japan and HODOGAYA CHEMICAL KOREA have obtained integrated certification for ISO 9001, the international standard for quality management systems (QMS), while our group company, SFC in South Korea, has acquired certification independently.
    Under a unified group-wide quality management framework, we practice QMS-based quality control across all products and services to meet customer expectations, and we are committed to continuous improvement with a high level of expertise and responsibility.
    Furthermore, as part of our activities to effectively operate the QMS, we are focusing on training ISO internal auditors and continuing to provide not only in-house training but also practical education by external lecturers. The Hodogaya Chemical Group will continue to work together as a unified group to improve quality.”<\/p>\n<\/div>\n

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    ISO 9001:2015 Quality management systems<\/div>\n
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    Certification body<\/td>\nJapan Chemical
    Quality Assurance<\/td>\n<\/tr>\n
    Registration no.<\/td>\nJCQA\u20110184<\/td>\n<\/tr>\n
    Compatible standards<\/td>\nJIS Q 9001:2015
    ISO 9001:2015<\/td>\n<\/tr>\n
    Date of acquisition<\/td>\nDecember 25, 1996<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
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    Voice<\/div>\n
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    Manufacturing Department
    Yokohama Plant<\/p>\n

    S.T.<\/p>\n<\/div>\n

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    Participant feedback from the QC circle presentation<\/div>\n

    What I felt from participating in the QC circle presentation meeting was that the concept of valuing quality is deeply ingrained in each and every employee. Observing participants who identified workplace issues on their own, collaborated with colleagues to develop and implement improvement measures, I was able to sense a strong culture of pursuing quality enhancement in daily operations. I was also impressed by the fact that the results of these activities were clearly reflected in numerical results, and that they were directly linked to improving customer satisfaction and ensuring reliability. I strongly felt that such steady, continuous efforts ultimately strengthen the overall competitiveness of the Company and contribute directly to enhancing corporate value. Moving forward, I hope to continue spreading a high level of quality awareness throughout the Company through these activities, thereby contributing to further growth.<\/p>\n<\/div>\n


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    Nanyo Plant<\/p>\n

    M.Y.<\/p>\n<\/div>\n

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    My Duty to Protect: Hodogaya Brand<\/div>\n

    Quality inspection work covers a wide range of tasks, including inspections of raw materials and products based on prescribed test methods, the issuance of test reports, the maintenance and management of inspection equipment as well as the storage of records.
    Of all these tasks, the one that I am particularly mindful of in my eighth year with the Company is always to conduct product inspections from the customer\u2019s point of view, so that they are able to purchase Hodogaya Chemical products with peace of mind. So that I am able to quickly notice any minor differences and changes in inspection values, I carefully check the product status and inspection values on a regular basis. Also, when a question comes up with regard to the maintenance and how to handle the inspection equipment, I always try to find the answer by doing my own research or by seeking advice from someone with a lot more experience.
    To continue to protect the quality of the Hodogaya brand in the years to come, I would like to fulfill my role as the last bastion of quality management in a responsible manner.<\/p>\n<\/div>\n


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    Quality Assurance Department<\/p>\n

    M.K.<\/p>\n<\/div>\n

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    Aiming to establish a \u201ctrue Hodogaya brand\u201d<\/div>\n

    The Quality Assurance Department strengthens the quality control and assurance system of the Hodogaya Chemical Group, focuses on \u201cquality from the customer\u2019s perspective\u201d, and aims to establish the \u201ctrue Hodogaya brand.\u201d We will strive to \u201celiminate quality complaints\u201d by always maintaining close cooperation with plants and business divisions and strengthening activities with a focus on prevention.
    As part of these initiatives, every year, the company observes a day called \u201cQuality Day\u201d to maintain and improve awareness on quality compliance. All personnel gather together to read aloud the \u201cQuality Pledge\u201d and demonstrate the Hodogaya Chemical Group\u2019s commitment to maintaining quality. By doing so, we will continue to make efforts to establish the \u201ctrue Hodobrand\u201d in the future.<\/p>\n<\/div>\n


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    Accounting Department<\/p>\n

    M.S.<\/p>\n<\/div>\n

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    The first step toward improvement<\/div>\n

    The role of the plant is to produce high-quality products and provide such products after making sure that they meet the required quality, thereby meeting the trust and satisfaction of customers.
    \nThe main job of the Quality Assurance Group is to check the quality of incoming raw materials and products being shipped. We also check the description of items on the test results that accompany the products in everyday shipments. I get nervous every time, but I want to keep in mind the original mindset so as not to ship out any products that have the wrong quality.
    \nWe conduct quality assurance-related education throughout the year. I am hoping to focus on the importance of the standard operating procedures which stipulate the procedures of human movement and machine operation as best practice under the current situation so as to ensure the same results regardless of who handles the task.<\/p>\n<\/div>\n


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    Group Leader of Quality Assurance Group of Nanyo Plant<\/p>\n

    A.M.<\/p>\n<\/div>\n

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    Quality assurance of plants<\/div>\n

    The role of the plant is to produce high-quality products and provide such products after making sure that they meet the required quality, thereby meeting the trust and satisfaction of customers.
    \nThe main job of the Quality Assurance Group is to check the quality of incoming raw materials and products being shipped. We also check the description of items on the test results that accompany the products in everyday shipments. I get nervous every time, but I want to keep in mind the original mindset so as not to ship out any products that have the wrong quality.
    \nWe conduct quality assurance-related education throughout the year. I am hoping to focus on the importance of the standard operating procedures which stipulate the procedures of human movement and machine operation as best practice under the current situation so as to ensure the same results regardless of who handles the task.<\/p>\n<\/div>\n


    \n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Basic approach Based on its quality policy, the Hodogaya Chemical Group is committed to delivering \u201ccustomer-o […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1209,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/pages\/1221"}],"collection":[{"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/comments?post=1221"}],"version-history":[{"count":5,"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/pages\/1221\/revisions"}],"predecessor-version":[{"id":4328,"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/pages\/1221\/revisions\/4328"}],"up":[{"embeddable":true,"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/pages\/1209"}],"wp:attachment":[{"href":"https:\/\/www.hodogaya.co.jp\/english\/wp-json\/wp\/v2\/media?parent=1221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}